Courtney Robertson

Format: Aside

Hershey Park & ZooAmerica – Social media done right

Last week the remains of Hurricane Irene pushed out and Tropical Storm Lee camped over Central Pennsylvania (#cenpaflood).  As a result, many homes, businesses, and roads were damaged.  Among those hit hardest is Hershey Park and their zoo attraction, ZooAmerica.  Too often I see examples of what not to do in social media, but in this storm, I found one of the best examples of what to do.
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Lessons from @treypennington

This past weekend I lost a dear friend, Trey Pennington.  Trey and I first connected in the early days of Twitter.  We were to meet at Extreme Business Makeovers 2009, but circumstances prevented this from happening.  We postponed until the following year, but then my own circumstances prevented our in-person encounter.  All the while, we’ve connected across social media.
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Public Opinion, Newspaper Paywall, and Customer Service – What Not To Do

Just a day after the east coast earthquake and a few days before Hurricane Irene lands, I was highly interested today in reading local news coverage. I turned to my go-to local news service, the Public Opinion of Chambersburg. Public Opinion Chambersburg Poor Customer Service
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Ultimate Guide to Finding friends & Social Network Connections – Monthly Reminder

Maintaining your numerous connections across multiple networks can take some work. About once per month I scan my networks for any connections I might have formed from one place to another.
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Google Plus adds Games

Google Plus adds Games
Google Plus added Games. It’s been rumored to be in the works as code was discovered at the launch of Google Plus. I logged in to start my Angry Birds addiction, and am pleased to report that no notices or invites went out to all my connections. Take a look at games in Google Plus: […]
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How to tweak your Google+ Profile Hovercard

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How to tweak your Google+ Profile Hovercard
Google Plus, like Facebook, shows hovercards as a snapshot of the user’s information. In Google’s case, it is showcasing employment history by default. If you want to change that hovercard information into something else, such as your website address and slogan, it is possible.
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